Step 3: Finally, select the “Diagnostics” tab. Step 2: Next, type in your “Express Service Code” or “Service Tag” number. This utility works in the Windows environment and tests high-level functions of the laptop’s components.
When you are unable to boot into Windows as well as connect to the internet, use the online SupportAssist diagnostics. Diagnose Dell Laptop Hard Drive Failure Using SupportAssist Online Step 2: Now, select “Diagnostics” from the next menu. Step 1: Boot your laptop, and when you see the Dell logo on startup, press the F12 key. Here is how to access the ePSA and PSA diagnostics: This built-in utility tests the functionality of your hardware prior to loading Windows. If the PC does not boot into Windows or connect to the internet, perform ePSA diagnostics. Diagnose Dell Laptop Hard Drive Failure Using the ePSA and PSA Diagnostics You can diagnose your Dell laptop using either the built-in or online diagnostics tools, such as the following below.
What do you do when this happens? Your first course of action should always be to diagnose the situation. That is the same awful experience for every Dell laptop hard drive failure. You wake up one morning and try to boot your computer, and then you see a BSOD or some other error showing that your hard drive has failed. Part 4: Common Hard Drive Issues You Should Knowĭell Laptop Hard Drive Failed, What Should We Do?Īlthough you may see signs, no one knows for sure when exactly they will experience Dell laptop hard drive failure. Part 3: Replace or Upgrade the Failed Hard Drive Part 2: Backup and Restore Important Files and Data from Failed Dell Laptop Part 1: Dell Laptop Hard Drive Failed, What Should We Do?
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